Privacy Policy

Last Updated: January 2026

Introduction

Welcome to rk777. We are committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains in plain language how we collect, use, store, and share your information when you access rk777's website, games, and services — including cricket betting, live casino, slots, crash titles, and more.

By registering an account or continuing to use rk777's services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined here, please discontinue use of our platform. We encourage all users to review this policy periodically, as it may be updated to reflect changes in our practices or applicable legal requirements.

Information We Collect

Personal Information You Provide

When you create an account, make a deposit, or contact our support team, you may provide us with the following categories of personal information:

• Full name, date of birth, and gender
• Email address and mobile phone number
• Residential address (city, district, division — e.g. Dhaka, Chittagong, Sylhet)
• National ID, passport, or other government-issued identification for KYC verification
• Payment account details such as bKash, Nagad, or Rocket mobile wallet numbers

Automatically Collected Information

When you visit or interact with rk777's platform, certain technical data is collected automatically through your device and browser. This includes:

• IP address, device type, operating system, and browser version
• Pages visited, time spent on each section, clicks, and navigation patterns
• Session logs, game history, betting records, and transaction timestamps

How We Use Your Information

rk777 processes your personal information only for lawful, specific, and transparent purposes. The primary reasons we use your data include:

• Creating and managing your rk777 player account and verifying your identity
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• Providing customer support and responding to queries, complaints, and requests
• Fulfilling responsible gaming obligations, including age verification (21+ only) and self-exclusion monitoring
• Personalizing your gaming experience and presenting relevant promotions and bonuses
• Detecting and preventing fraud, money laundering, and unauthorized account access

We do not use your data for automated decision-making that has a significant impact on your legal rights without your explicit consent. If we need to use your data for any new purpose not covered in this policy, we will notify you before proceeding.

Data Sharing & Disclosure

rk777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the limited circumstances described below.

Service Providers & Partners

We work with trusted third-party service providers — such as payment processors (bKash, Nagad, Rocket, Upay), identity verification partners, and game technology providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi) — who may process your data strictly to deliver the service they are contracted to provide. These partners are bound by data protection obligations and may not use your information for any other purpose.

Legal & Regulatory Obligations

rk777 may disclose your personal data when required by applicable law, regulation, court order, or government authority. This includes sharing information for anti-money laundering (AML) investigations, fraud prevention, or other law enforcement matters where we are legally compelled to do so.

Business Transfers

In the event of a merger, acquisition, or sale of rk777's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected users in advance and ensure the new controller upholds equivalent data protection standards.

Cookies & Tracking Technologies

rk777 uses cookies and similar tracking technologies to deliver a smooth, personalized experience on our platform. Cookies are small text files stored on your device that help us understand how you interact with our site. We use the following types:

• Essential cookies — required for the platform to function correctly, including session management and security.
• Analytics cookies — help us understand aggregate user behavior to improve our site performance, content, and features.
• Preference cookies — remember your settings and language preferences to improve your experience on return visits.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of the rk777 platform. We do not use cookies for third-party advertising networks.

Data Retention & Security

rk777 retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal obligations, dispute resolution, and enforcement of our agreements. Account data is generally retained for the duration of your active relationship with rk777 and for a defined period thereafter as required by applicable regulations.

When your data is no longer required, we securely delete or anonymize it so that it can no longer identify you. You may request early deletion of your data subject to our legal obligations and the terms of any applicable retention requirements.

Security Measures We Employ

Protecting your data is a core responsibility we take seriously. rk777 implements multiple layers of technical and organizational security controls, including:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Strict access controls ensuring only authorized personnel can access player account data
• Regular security audits, penetration testing, and monitoring for suspicious activity

Your Rights Over Your Data

As a user of rk777's platform, you have meaningful rights over your personal data. You may exercise any of the following rights by contacting our support team:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — ask us to correct inaccurate or incomplete personal information
• Right to erasure — request deletion of your data subject to legal retention requirements
• Right to restriction — ask us to limit how we process your data in certain circumstances
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing

We will respond to all data rights requests within a reasonable timeframe. We may need to verify your identity before processing such requests to protect against unauthorized access.

Payment & Financial Data

When you make a deposit or withdrawal on rk777 using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment details are processed by our licensed payment partners. rk777 does not store full card numbers or mobile wallet PINs on our servers. Transactions are encrypted end-to-end and validated through secure payment gateways.

Transaction records — including deposit amounts, withdrawal requests, and payment dates — are retained for audit and compliance purposes in accordance with applicable financial regulations. All amounts are handled in Bangladeshi Taka (৳ BDT).

Age Restriction & Minor Protection

rk777 is strictly an adults-only platform. Only individuals who are 21 years of age or older are permitted to register and play. We take our responsibility to prevent underage gambling seriously and use age verification measures during the KYC process to confirm that all players meet this requirement.

We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided us with personal information or created an account, we will take immediate steps to deactivate the account and delete the associated data. If you believe a minor has accessed rk777, please contact us immediately at [email protected].

Changes to This Privacy Policy

rk777 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of rk777 after any changes are posted constitutes your acceptance of the revised policy.

We recommend bookmarking this page and reviewing it periodically. If you have any questions about a specific change, our support team is available to assist you at any time. Previous versions of this policy are available on request.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rk777 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing all privacy-related inquiries promptly and transparently.

You can reach us by email at [email protected]. Our support team is available 24/7, including during Eid, Pohela Boishakh, and other Bangladeshi public holidays, to ensure your privacy concerns are handled without delay.